Professional Leadership Communication and the Practice Scholar Guidelines Instructions: the purpose of this paper is to provide the student with the opportunity to explore and explain verbal, non-verbal, and written communication at the highest professional level

Professional Leadership Communication

Nurses play critical role in the delivery of quality and safe healthcare services by offering person-centered care hence improve health outcomes. Nursing leadership ensure that the overall cost of healthcare services is affordable and ensure effective communication and coordination between the healthcare professionals and between the care givers and the community (Salmond and Echevarria, 2017). Communication is critical in ensuring collaboration between different Healthcare profession and creating collaboration between nurses and the community. There exists a strong relationship between the quality of communication between different healthcare professionals and patient outcomes. Communication is also a critical component of all aspects of nursing practice including prevention, treatment, rehabilitation and education. nursing leaders who engage in effective communication ensure patient safety and increase patient satisfaction. Healthcare professionals should communicate effectively with patients and their close family members effectively implement person-centered care. 

The current study evaluates the three major components of communication which include verbal, non-verbal and written communication. DNP leaders, like other healthcare professionals, must continuously engage in the three forms of communication to effectively conduct their duties. for example, nurses use verbal communication when interacting with their patients and other professionals in their daily nursing activities. Additionally, nurses adopt non-verbal communication where they use appropriate body actions to communicate with their patients. Nurses use written communication to document the patients’ progress. The current research will evaluate the three forms of communication hence developing a clear guideline to ensure high patient outcomes through the adoption of evidence-based effective communication skills. 

The paper will be arranged into various sections. The first section will introduce the topic while the second section will provide more information on verbal communication competencies. The third section will critically analyze non-verbal communication competencies including positive and negative behaviors of non-verbal communication. The fourth section will provide in-depth analysis on written communication are evaluate various facets of written communication including professional tone using standard English and effective strategies that should be adopted in writing various documents. The last section will provide concluding information. 

Verbal Communication

 Verbal communication refers to oral communication where the message is transmitted from the sender to the receiver through spoken words (Prabavathi and Nagasubramani, 2018). Oral communication enables the healthcare professional transmit their feelings, thoughts, ideas and opinions to various recipients including patience and other professionals. Nursing leaders engage in verbal communication during presentations, conversations and discussions. the effectiveness of verbal communication depends on various elements including the clarity of message, volume and quality of words. Verbal communication is based on three main models that include linear model of communication, the transactional model of communication and the interactive model of communication (Sulaiman, Hussin and Amir, 2018). the linear model of communication has four main components which include the message, sender, receiver, and noise. Effective verbal communication ensures that nurses convey the intended message effectively to other nurses, patients, and close family members. 

The most important components of verbal communication include sound, words, language and etiquette. Nurses are exposed to various sounds whereby some sounds form a language which others have meaning but no language. For example, when two or more nurses are communicating, the sounds have both language and meaning. However, some sounds including crying and laughing have meaning but do not represent any language. DNP leaders should strive to understand both types of sounds. For example, when an infant cry for a long period of time, DNP leaders guiding pediatric nurses should strive to understand the reasons for the cries. Sounds also convey emotions and attitudes. Patients may use various sounds to express pain, happiness or dissatisfaction. 

Words can be defined as sounds that are produced in a manner that people can distinguish them from other sounds. Words convey a particular meaning but the same word can have different meaning depending on the cultural background of the people engaged in the communication process. Similarly, different words can have the same meaning. Health care professionals should understand and respond appropriately to the words.